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Case Studies

Why UK Hospitality Businesses Are Struggling in 2025 – And Solutions

Date

28 May 2025

The UK hospitality sector faces an unprecedented crisis. Despite a post-pandemic rebound and a brief boost from domestic tourism, the long-term outlook for many bars, restaurants, hotels, and catering companies is bleak.

Key Challenges for Hospitality Businesses in 2025:

  • Rising Inflation: Escalating operational costs for ingredients, supplies, and services.
  • Increased Wage Bills: Higher labor costs due to minimum wage increases and staff shortages.
  • Soaring Energy Costs: Significant increases in utility expenses.
  • Supply Chain Issues: Disruptions leading to delays and higher prices for goods.
  • Withdrawal of Government Support: Phased end of pandemic-era aid, removing a vital safety net.

These factors have created a “perfect storm” few businesses can weather.

Stark Statistics: The Depth of the Crisis

Recent joint surveys by leading hospitality trade associations reveal alarming trends:

  • 📉 25% of businesses have no cash reserves left.
  • 💼 70% are planning to cut jobs.
  • 📍 15% believe they’ll close at least one site this year.

These aren’t just numbers; they reflect the real, growing pressures hospitality business owners face daily. (UKHospitality)

The Hidden Toll: Personal Risk for Business Owners

Beyond business viability, many hospitality owners face significant personal risk through personal guarantee exposure. These are common requirements for hospitality loans and supplier agreements.

What is a Personal Guarantee? A personal guarantee means that if your business fails, you, as an individual, can be held personally liable for the company’s debts. With increasing insolvencies, more directors are being pursued for these liabilities.

Real-World Impact: A Client’s Story

One of our recent clients, who ran a popular restaurant and catering company, experienced this first-hand. His business faced liquidation due to rising costs, post-COVID repayment demands, and reduced footfall.

Shortly after, he received a demand for £142,000 under a personal guarantee related to a recent loan. The creditor was unyielding, threatening bankruptcy proceedings. Our client felt that he had ran out of options.

How Bell & Company Provided a Solution:

When he contacted Bell & Company, our team acted swiftly to:

  • Engage with Creditors: We directly engaged with the creditor and their legal representatives.
  • Challenge Equity Exposure: We challenged the equity exposure on his personal property, shifting pressure back to the creditor.
  • Build a Strong Negotiation Case: We developed a compelling case highlighting negotiation opportunities the creditor had overlooked.

Result: Despite the creditor’s firm stance, our expertise secured a full and final settlement of £48,000 – a £94,000 reduction on the original demand. Our client avoided bankruptcy, kept his assets, and could finally rebuild his life.

Client Testimonial: “I was overwhelmed and didn’t know where to turn. The team at Bell & Company took the pressure off instantly. They explained everything clearly, fought my corner, and gave me a real solution. I finally feel like I can breathe again.”

There Are Options – Even When Your Situation Feels Hopeless

If you’re a director in the UK hospitality sector and are feeling overwhelmed by financial pressure, remember: you are not alone, and viable solutions exist.

Bell & Company Help Hospitality Business Owners Facing:

  • Demands from creditors.
  • Pressure from a personal guarantee.
  • Risk of liquidation or bankruptcy.

Take the First Step Towards a Solution

Take the First Step Towards a Solution:

Bell & Company – Expert Financial solutions for those under pressure.

Peter Kidd

Corporate Case Manager

What’s your next step?

Get in touch with us at Bell & Company today to see how we can help

10/10 Experience and Result

I would like to thank Rory and the team for an excellent service and a first class result, a result that was much better than expected. Having Bell and Company on board has lifted all the stress and let me...

10/10 Experience and Result

I would like to thank Rory and the team for an excellent service and a first class result, a result that was much better than expected. Having Bell and Company on board has lifted all the stress and let me move on with running my business. Couldn’t recommend highly enough.

Mr Graham - GB

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