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Debt collection agency

A business instructed to collect overdue debts on behalf of a creditor, or sometimes collecting debts it has purchased.

  • Recovery action

    Steps taken by a creditor to recover overdue money, from contact and negotiation through to court or enforcement.

  • Debt recovery

    The process of pursuing payment of money that is overdue, from initial contact through to legal enforcement where necessary.

  • Enforceable debt

    A debt that a creditor is legally entitled to pursue and enforce, subject to any procedural requirements.

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