How to Negotiate a Full and Final Settlement

When the Numbers Don’t Tell the Full Story – We Step In.

At Bell & Company, we’re all about delivering strategic, tailored solutions that make a real difference. Today, we’re sharing the story of a couple who came to us in financial distress, facing mounting pressure from a major lender. Thanks to our expertise, they walked away with their home secure and a huge debt written off through expert full and final settlement negotiation.  

Here’s What Happened

The client had taken out a commercial loan with a major bank secured against a derelict property that was in negative equity. The plan was for this property to house the client’s new business, but as is the case for many since the 2008 recession, plans changed, the business ceased trading, and financial difficulties started to mount. 

With monthly repayments of £1,950 still piling and no income coming in, they found themselves struggling. They defaulted on several occasions and made multiple attempts to restructure the debt, however the pressure kept mounting and their family home was now becoming at risk. Eventually, they reached breaking point and that’s when they turned to Bell & Company for help. 

How Bell & Company Helped

We immediately got to work, focusing on presenting a robust settlement proposal backed by comprehensive financial documentation. Our goal was to give the lender a complete and realistic view of the clients’ circumstances, not just the numbers on paper, but the genuine financial pressures and personal responsibilities they were facing. 

A key challenge in this case, and one we encounter regularly, was bridging the gap between perceived and actual affordability. On the surface, the clients’ income and assets may have suggested they could meet the repayment demands. However, as is often the case, the reality was far more complex. With decades of experience in this field, our team know how to build evidence-based cases that bring that complexity to light. Shifting negotiations towards fair and compassionate outcomes. 

The Result?

They could have lost their home and their business interests might also have been brought under scrutiny, opening a whole new set of financial and legal issues. 

Our debt solutions team saved the client £172,000, an impressive 89% reduction on the original debt. But more importantly, we protected their residential property from any legal action. 

They were delighted with the outcome — a huge weight lifted and a fresh start for their family. 

Facing Pressure From Creditors? Don’t face it alone

It’s easy to feel trapped when you’re dealing with aggressive lenders, rising repayments, and constant stress. But you do have options. We’ve helped hundreds of clients negotiate better outcomes. We focus on what matters most to you.  

Take action today. The sooner you reach out, the more options we can explore together. Don’t wait until it’s too late.